problems with order from NFRS

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KateR
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problems with order from NFRS

Post by KateR » Wed Dec 03, 2008 8:31 am

Can anyone help? I placed an order for some merchandise from the NFRS some time ago (in October). I sent a cheque straight away but have not receive dmy order. I've e-mailed a couple of times but heard nothing back. Has anyone else had a similar problem, or can anyone give me some advice please?

Thanks..
Mummy to the Rattray rats.
Waiting at Rainbow Bridge - 27 ratty angels.
http://www.rattrayrattery.co.uk
http://www.yorkshireratclub.co.uk/

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Betterstar
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Re: problems with order from NFRS

Post by Betterstar » Wed Dec 03, 2008 12:33 pm

I sent a query email a couple of weeks ago now and haven't heard back either. I hope you get your stuff soon!
Sian & Boojum, Minnow, Poot, Esme, Oak, Burdock, Ptarmigan, Blunder and Jacques.
Missing Hugo, Krindle, Dandelion, Baron, Winder, Snark, Snapcase, Snufkin, Twirl, Somer, Musket, Hodgkins, Urs.

Estelle
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Re: problems with order from NFRS

Post by Estelle » Wed Dec 03, 2008 4:48 pm

Can you both email me the details on treasurer@nfrs.org please and i'll see what i can find out for you or at least give you a phone number for our promotions officer. As far as i know all orders received tend to go out pretty promptly, so probably the first thing to check is whether the order was received in the first place and whether the cheque has been banked also which email address are you using to send to.

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KateR
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Re: problems with order from NFRS

Post by KateR » Wed Dec 03, 2008 7:19 pm

I've just e-mailed you now.
Mummy to the Rattray rats.
Waiting at Rainbow Bridge - 27 ratty angels.
http://www.rattrayrattery.co.uk
http://www.yorkshireratclub.co.uk/

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